Privacy Policy

Effective Date: August 6, 2026

Welcome to Plant Orbit ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or place an order on Plant Orbit, we may collect the following information:

Personal Information

• Full Name

• Shipping & Billing Address

• Mobile Number

• Email Address

• Order Details

• Payment Status

Technical Information

When you browse our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Pages Viewed

• Time Spent on Website

• Referring Website

• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver products to your address

• Process payments securely

• Send order confirmations and shipping updates

• Respond to customer support requests

• Improve our website and customer experience

• Analyze website traffic and performance

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

We do not sell your personal information.

3. Payment Information

Payments on Plant Orbit are processed securely through Razorpay.

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers. Payment information is processed securely by Razorpay in accordance with their privacy and security standards.

4. Shipping Information

To deliver your orders, we share necessary shipping details such as:

• Name

• Address

• Phone Number

with our shipping partner:

• Shiprocket

This information is shared only for order fulfillment and delivery.

5. Analytics & Advertising

We use the following tools to understand how visitors use our website and to improve our marketing efforts:

Google Analytics

Google Analytics helps us understand website traffic, visitor behavior, and overall site performance.

Meta Pixel

Meta Pixel helps measure advertising performance, understand customer interactions, and improve the relevance of advertisements displayed on Meta platforms.

These services may collect information through cookies and similar technologies.

6. Cookies

Our website uses cookies to:

• Keep items in your shopping cart

• Remember your preferences

• Improve website functionality

• Measure website traffic

• Improve advertising effectiveness

You can disable cookies through your browser settings; however, some website features may not function properly.

7. Information Sharing

We only share your information when necessary to operate our business, including with:

• Payment processors

• Shipping partners

• Analytics providers

• Marketing platforms

• Government or law enforcement authorities when required by law

We do not rent or sell customer information to third parties.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders

• Maintain business records

• Resolve disputes

• Meet legal and tax obligations

10. Your Rights

Depending on applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information (where legally permitted)

• Withdraw consent where applicable

• Contact us regarding the processing of your personal data

11. Children's Privacy

Plant Orbit does not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The revised policy will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

Plant Orbit

Email: plantbloom20@gmail.com

We will make reasonable efforts to respond to your request as promptly as possible.

Thank you for choosing Plant Orbit.