Privacy policy

This Privacy Policy describes how plant-orbit.myshopify.com (the “Site”
or “we”) collects, uses, and discloses your Personal Information when
you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want
more information about our privacy practices, or would like to make a
complaint, please contact us by e-mail at plantorbitofficial@gmail.com

Collecting Personal Information

When you visit the Site, we collect certain information about your
device, your interaction with the Site, and information necessary to
process your purchases. We may also collect additional information if
you contact us for customer support. In this Privacy Policy, we refer to
any information about an identifiable individual (including the
information below) as “Personal Information”. See the list below for
more information about what Personal Information we collect and why.

Device information


Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.


Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].


Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].


Personal Information collected: version of web browser,
IP address, time zone, cookie information, what sites or products you
view, search terms, and how you interact with the Site [ADD OR SUBTRACT ANY OTHER PERSONAL INFORMATION COLLECTED].

Order information


Purpose of collection: to provide products or services
to you to fulfill our contract, to process your payment information,
arrange for shipping, and provide you with invoices and/or order
confirmations, communicate with you, screen our orders for potential
risk or fraud, and when in line with the preferences you have shared
with us, provide you with information or advertising relating to our
products or services.


Source of collection: collected from you.


Disclosure for a business purpose: shared with our processor Shopify [ADD
ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE,
SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS]
.


Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.

Customer support information

Purpose of collection:

Source of collection:

Disclosure for a business purpose:


Personal Information collected: [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]


Purpose of collection: to provide customer support.


Source of collection: collected from you


Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]


Personal Information collected: [ADD ANY MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEED.]

[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]

Minors

The Site is not intended for individuals under the age of [INSERT AGE].
We do not intentionally collect Personal Information from children. If
you are the parent or guardian and believe your child has provided us
with Personal Information, please contact us at the address above to
request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us
provide our services and fulfill our contracts with you, as described
above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable
laws and regulations, to respond to a subpoena, search warrant or other
lawful request for information we receive, or to otherwise protect our
rights.

[INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioural Advertising

As described above, we use your Personal Information to provide you
with targeted advertisements or marketing communications we believe may
be of interest to you. For example:


[INSERT IF APPLICABLE] We use Google Analytics to help us
understand how our customers use the Site. You can read more about how
Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


[INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE]
We share information about your use of the Site, your purchases, and
your interaction with our ads on other websites with our advertising
partners. We collect and share some of this information directly with
our advertising partners, and in some cases through the use of cookies
or other similar technologies (which you may consent to, depending on
your location).


[INSERT IF USING SHOPIFY AUDIENCES] We use Shopify Audiences to
help us show ads on other websites with our advertising partners to
buyers who made purchases with other Shopify merchants and who may also
be interested in what we have to offer. We also share information about
your use of the Site, your purchases, and the email address associated
with your purchases with Shopify Audiences, through which other Shopify
merchants may make offers you may be interested in.

[INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can
visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you,
which includes: offering products for sale, processing payments,
shipping and fulfillment of your order, and keeping you up to date on
new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you
are a resident of the European Economic Area (“EEA”), we process your
personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your
Personal Information for our records unless and until you ask us to
erase this information. For more information on your right of erasure,
please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to
processing based solely on automated decision-making (which includes
profiling), when that decision-making has a legal effect on you or
otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to
prevent fraud that does not have a legal or otherwise significant effect
on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed
transactions. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP
addresses. This blacklist persists for a small number of days.

Selling Personal Information

[INCLUDE THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE
CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION AS
DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[Insert:

categories of information sold;

IF USING SHOPIFY AUDIENCES: information about your use of the
Site, your purchases, and the email address associated with your
purchase

instructions on how to opt-out of sale;

whether your business sells information of minors (under 16) and whether you obtain affirmative authorization;

if you provide a financial incentive to sell information, provide information about what that incentive is.]

 

Your rights

[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

GDPR

If you are a resident of the EEA, you have the right to access the
Personal Information we hold about you, to port it to a new service, and
to ask that your Personal Information be corrected, updated, or erased.
If you would like to exercise these rights, please contact us through
the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

Your Personal Information will be initially processed in Ireland and
then will be transferred outside of Europe for storage and further
processing, including to Canada and the United States. For more
information on how data transfers comply with the GDPR, see Shopify’s
GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

CCPA

If you are a resident of California, you have the right to access the
Personal Information we hold about you (also known as the ‘Right to
Know’), to port it to a new service, and to ask that your Personal
Information be corrected, updated, or erased. If you would like to
exercise these rights, please contact us through the contact information
above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

If you would like to designate an authorized agent to submit these
requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your
computer or device when you visit our Site. We use a number of different
cookies, including functional, performance, advertising, and social
media or content cookies. Cookies make your browsing experience better
by allowing the website to remember your actions and preferences (such
as login and region selection). This means you don’t have to re-enter
this information each time you return to the site or browse from one
page to another. Cookies also provide information on how people use the
website, for instance whether it’s their first time visiting or if they
are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time that a cookie remains on your computer or mobile
device depends on whether it is a “persistent” or “session” cookie.
Session cookies last until you stop browsing and persistent cookies last
until they expire or are deleted. Most of the cookies we use are
persistent and will expire between 30 minutes and two years from the
date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in
mind that removing or blocking cookies can negatively impact your user
experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose
whether or not to accept cookies through your browser controls, often
found in your browser’s “Tools” or “Preferences” menu. For more
information on how to modify your browser settings or how to block,
manage or filter cookies can be found in your browser’s help file or
through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely
prevent how we share information with third parties such as our
advertising partners. To exercise your rights or opt-out of certain uses
of your information by these parties, please follow the instructions in
the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry
understanding of how to respond to “Do Not Track” signals, we do not
alter our data collection and usage practices when we detect such a
signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to
reflect, for example, changes to our practices or for other operational,
legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact
us by e-mail or by mail using the details provided under “Contact”
above.

If you are not satisfied with our response to your complaint, you
have the right to lodge your complaint with the relevant data protection
authority. You can contact your local data protection authority, or our
supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: [Date]