Contact form
Frequently Asked Questions
Can I change my billing address
Mail us at plantbloom20@gmail.com or Call us at +91- 6397950266 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
Can I change my order information?
Mail us at plantbloom20@gmail.com or Call us at +91- 6397950266 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
Can I change the delivery address?
Mail us at plantbloom20@gmail.com or Call us at +91- 6397950266 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
Can I customize the product?
You can Mail us at plantbloom20@gmail.com or Call us at +91- 6397950266, and your order will be placed as per your choice. Please mention preferable colors, sizes, finish and other details.
Can I place an Order over the Phone?
Yes, you can place the orders on the phone. Call us on +91- 6397950266. We are available from 9:30 am to 6:30 pm (Mon – Sun).
How to Place an Order?
Open plantorbit.com Or call us on +91- 6397950266 Or Mail us the product details on plantbloom20@gmail.com
Kindly
include the Product name and quantity, Your Name, Email Address,
Contact Number, Complete address along with pincode and the preferred
Payment Method.Guest User-If you don’t want to register with us, still
you can place your order.
You can directly add the products in
your cart and at checkout you can select Continue as Guest. In this case
your address and order details would not be saved with us, but you can
place your order by using your Full Name, Email id,Contact number and
complete address details.
How do I make a Bank Transfer?
Bank Transfer is one of the Payment Options available.
I do not remember both my login ID and password. How do I get it?
Please share your order number or your registered contact number at plantbloom20@gmail.com or Call us at +91- 6397950266 and request for your login ID & password. Your login credentials will be provided shortly.
If I forgot my password?
Click on My Account(user Icon) at the top right corner of the website to access the login window.
Click on Lost password
link on the bottom right of the login window.Enter your registered
e-mail ID.Instructions to reset the password will be sent to your
registered email.
What are the Payment Mode Available?
We accept Online Payments by QR Code, Google Pay, Phone Pe, Cred,UPI,Debit Card, Credit Card, Net banking, and Bank Transfer.
What are the modes of refund available?
If you have made an Online Payment the refund is made to your Credit Card, Debit Card or Net banking account. For other forms of Payment like Cash on Delivery or Bank Transfer we make the refund to your Bank Account.Your details which we require for refund process are Account Holder’s Name, Bank Name, Branch Name, Account Number, IFSC Code. Refund of your amount would take 7-10 business days from the date of refund initiation and as per the transaction type.
What is the cancellation and refund policies?
There is no cancellation once order is received. All the orders
dispatched are in accordance with the customer requirements. Hence it
becomes challenging for us to cancel them. In case some of the products
ordered are not in stock, we make a full refund for those Products, and
the same is credited to your account within 7-10 business Days.For the
refunds made, customers are provided with a Unique reference Id which
they can refer to ,if they have some issues with the rebate.
What is plantorbit.com return policy?
We have 7-10 days return policy at plantorbit.com. If a wrong/defective
product is delivered, then you are requested to send us a photo of the
damaged/defective/Wrong Product within 7-10 days after delivery of your
order and we would replace your product. In some cases where you are not
satisfied with the quality, you are required to send the Product back
to us at your expense, and inform us for the same by an email at plantbloom20@gmail.com or call at +91- 6397950266 and we will communicate you the return process accordingly.